MailLink provides intelligent routing, notification, and approval of work requests using your existing e-mail system. Maintenance customers can enter new work requests through MailLink using all of the functionality available in MAXIMO® Software. Work requests are then automatically routed through e-mail using configurable route lists while status updates are sent to requestors via e-mail. Additional features include:
- MailLink Delegate gives approvers the ability to delegate their approval authority during absenses.
- MailLink Query for quick reporting on work request status information and MailLink audit trails.
- MailLink Admin allows the administrator to define MailLink users, setup an unlimited number of route lists, and select many options to control how MailLink should operate.
- MailLink FormBuilder for easy drag & drop customization of the MailLink work request screen.
MailLink dramatically improves workflow and efficiency within the maintenance department and responsiveness and communication for maintenance customers - all at a very low cost. Give it a try and become a hero at your office!