Feature Highlights
| Work Request Entry | |
|---|---|
| Feature | MailLink |
| Creates Work Requests in MAXIMO1 |  |
| Work Request fields function just like in MAXIMO | |
| Displays Location and Equipment hierarchy drilldowns for easy identification of desired location and/or equipment | |
| Displays System selector option to identify locations with desired system | |
| Automatic support for MAXIMO’s calculated (virtual) fields such as ‘Total Estimated Cost’ | |
| All value lists can be filtered | |
| Long Description can be entered & viewed | |
| MAXIMO’s Work Order crossover fields are supported | |
| Automatic entry of originator’s name | |
| Supports Job Plan selection and creates Work Plan for Materials, Labor, Tools, and Estimated Costs on Work Order insertion | |
1 The MailLink screen is fully configurable to support as little or as much data input as needed.
| Work Request Tracking | |
|---|---|
| Feature | MailLink |
| Originators can view a list of their Work Requests | |
| Originators can choose to be notified automatically via email when a Work Request is ‘Approved’ or ‘Canceled’ | |
| Workflow Automation2 | |
|---|---|
| Feature | MailLink |
| Work Requests are automatically routed through users normal email ‘Inbox’ for approval and collaboration | |
| Option to defer ‘Not Null’ validation until final step in Routing for true collaboration during Work Request process | |
| Any number of Route Lists can be created | |
| Route Lists can be any size (including ‘0 approvers’ for direct entry of Work Request into MAXIMO) | |
| Administrator can specify rules for Work Request ‘Status’ based on final results of Approval Routing | |
| Approvers can specify Proxy Approvers during absences or vacations to automatically redirect Work Request emails | |
| Workflow functionality included out-of-the-box | |
| No requirement for application server/web server | |
2Important benefits of automating the work request and approval process include: more timely awareness of significant maintenance problems, reduced work request cycle times, better documented requests (through collaboration of those on Route List), and reduction in WAPPR work request backlog. These benefits can not be realized by simply providing a remote Work Request entry screen alone.
| Administration & Configuration | |
|---|---|
| Feature | MailLink |
| All MAXIMO and custom Value Lists are automatically linked to Work Req. fields based on MAXIMO’s Data Dictionary | |
| Database Configuration changes (field lengths, required fields, value lists, etc) are automatically reflected & enforced | |
| Users do not require access to the MAXIMO Application | |
| Drag & Drop Form Designer Included | |
| Intuitive interface with no training required | |
| Can be installed, configured, and up and running in 30 minutes without costly consulting services | |
| Fully functional 30-day evaluation available at no charge! |